SL-Institute is committed to ongoing compliance with the General Data Protection Regulation of April 27, 2016. With this regulation SL-Institute has strengthened its personal data protection policy to ensure that our users' data is collected and used in a transparent, confidential and secure manner.

Our Privacy Policy describes how SL-Institute treats the personal data of visitors and users (hereinafter referred to as "Users") when browsing our website www.sl-Institute.com (hereinafter referred to as the "Site"). The Personal Data Protection Policy is an integral part of the General Terms and Conditions of Use of the Site.

SL-Institute pays constant attention to our Users' data. We may therefore modify, supplement or update this Privacy Policy from time to time. We may also make the necessary changes to comply with changes in current legislation and regulations. Wherever possible, we will notify you of any significant changes. However, we encourage you to regularly consult the latest version, which is available on our Site.

What personal data is collected and for what purposes?

We collect personal data that you transmit to us and data that we collect from you.

We use this personal data to improve your user experience and personalize our services.

When you use our platform and/or register, we collect and process personal data about you, such as your first and last names.

We will also ask you to provide us with your e-mail address so that we can use this information to create an account, send you information and notification e-mails, and send you our newsletter.

We also collect your username, avatar, postal address, gender, telephone number, IP address, and certain information available on your social networks. We may also ask you to send us a mini-biography or biography. A photo is also required.

SL-Institute uses Analytics Smart Learning methods to analyze courses taken, exercises, chapters completed, courses and projects. We use this data for analysis and display purposes. This data is used for a variety of purposes, including collecting your user experience and tracking your progress, setting up follow-up and statistics based on your motivation.

The data collected using Analytics Smart Learning methods will also be used to analyze the Student Success service (progress, tracking, statistics), to offer you relevant and adapted courses and pathways.

When you register on the platform, you can register using Facebook or your Google account. If you connect to our services using the social networking features made available to you, in particular Facebook, SL-Institute will have access to certain data (in particular your Facebook public profile, date of birth and email address) from your account on said social network in accordance with the general terms of use of the social network concerned. We may also collect some of your personal data when you interact with features of these social networks, such as "Like" features.

At the end of your degree course, for statistical purposes, we will ask you to fill in a questionnaire requesting some of your data, in particular your job title, employer and salary.

We can use a customer satisfaction measurement tool (Net Promoter Score) for satisfaction surveys. This tool will ask you to write a review of the training you have taken with SL-Institute.

Why do we use cookies?

We use cookies on our Site to help you navigate, optimize and personalize our Services on our platform by remembering your preferences.

You can deactivate cookies at any time.

Definition of "cookie" and its use. A "cookie" is a text file stored on your computer when you visit our platform. On your computer, cookies are managed by your Internet browser.

We use cookies on our Site for the purposes of your browsing, optimizing and personalizing our Services on our platform by remembering your preferences. Cookies also enable us to see how our platform is used. We automatically collect your IP address and information relating to the use of our Site. Our platform can thus remember your identity when a connection has been established between the server and the web browser. Information previously provided in a web form may also be stored.

Different types of cookies are used on our Site:

• Cookies that are strictly necessary for the operation of our platform (mandatory cookies). They enable you to use the main features of our platform. Without these cookies, you will not be able to use our platform normally.
• Functional cookies, including so-called "analytical" cookies: in order to improve our services, we use audience measurement cookies such as the number of pages viewed, the number of visits, the activity of Users and their frequency of return, notably through the services of Google Analytics. These cookies only enable us to draw up statistical studies on User traffic on our platform, the results of which are totally anonymous to enable us to understand the use and performance of our platform and to improve its operation. Accepting these cookies enables optimal use of our platform; if you refuse them, we cannot guarantee you normal use on our platform.
  This also includes cookies that enable us to personalize your experience on our platform by remembering your preferences (such as sharing cookies from social media sites). These cookies may be placed by a third party on our behalf, but they are not authorized to use them for purposes other than those described.
• Targeting cookies (advertising cookies): These cookies are linked to services provided by third parties, such as the "Like" or "Share" buttons. These cookies are placed by third parties.

Types of cookies used. The following types of cookies are used on this Site:

• Temporary" cookies: this type of cookie is active in your browser until you leave our platform, and expires if you do not access the Site for a given period of time.
• Permanent" or "tracer" cookies: this type of cookie remains in the cookie file of your browser for a longer period, depending on your browser settings. Permanent cookies are also known as tracer cookies.

Use of third-party cookies. We may use third-party partners, such as Google Analytics, to track the activity of visitors to our platform or to identify your interests on our platform and personalize the offer made to you on or off our platform. The information that may be collected by third-party advertisers in this way may include data such as geo-location data or contact information, such as e-mail addresses. The privacy policies of these third-party advertisers provide further information on how cookies are used.

We ensure that partner companies agree to process the information collected on our platform exclusively for our needs and in accordance with our instructions, in compliance with European regulations, and undertake to implement appropriate data security and confidentiality protection measures.

Cookie deactivation. When you arrive at our site, you can set your cookies and modify them at any time by clicking here.

You can deactivate cookies at any time by selecting the appropriate settings on your browser to deactivate cookies (the help section of the browser you are using will explain how to do this).

Please note that disabling cookies may reduce or prevent access to some or all functions.

With regard to promotional emails: You may withdraw your consent at any time by (i) unchecking the relevant box in your account, (ii) clicking on the unsubscribe link provided in each of our communications or (iii) contacting us.

We collect the information you provide when :

• you browse our platform and applications
• create, modify and access your personal account
• fill in a contact form
• fill in an application form for our training offers
• contact our Customer Service

Is your data shared with third parties?

We provide a legal framework for transfers through contractual commitments with our subcontractors, to ensure a high level of security for you.

The personal data collected from you on our platform is intended for SL-Institute's own use and may be passed on to subcontracting companies that SL-Institute may use to provide its services.

SL-Institute does not sell or rent your personal data to third parties for marketing purposes under any circumstances.

We also work closely with third-party companies that may have access to your personal data, in particular :

• When you expressly request it (for example, when you use the authentication methods provided by social networks allowing you to integrate information from your account on their own platform into your SL-Institute profile);
• When we use search engine and analytics providers to improve and optimize our platform;
• When we are legally required to do so, or if we believe in good faith that it is necessary to (i) respond to any claim against SL-Institute, (ii) comply with any judicial request, (iii) enforce any contract entered into with our members, such as the General Terms of Use and this Privacy Policy, (iv) in the event of an emergency involving public health or the physical integrity of a person, (v) in the context of inquiries and investigations or (vi) in order to guarantee the rights, property and safety of 'SL-Institute, its members and more generally any third party;
• In addition, SL-Institute will not disclose your personal data to third parties unless (1) you (or your account administrator acting on your behalf) request or authorize the disclosure; (2) the disclosure is required to process transactions or provide services that you have requested; (3) SL-Institute is compelled to do so by a governmental authority or regulatory body, in the case of a judicial requisition, subpoena or similar governmental or judicial requirement, or to establish or defend a legal claim; or (4) the third party is acting as SL-Institute's agent or subcontractor in performing the services (for example, SL-Institute uses the services of a telecommunications company).

If SL-Institute or all or part of its assets are acquired by a third party, the data in our possession will, where appropriate, be transferred to the new owner.

We may aggregate data about you that we receive or send to our business partners, including all or part of your personal data and information collected through cookies. This aggregated information will only be used for the purposes described above.

On request, we can provide you with a list of the countries in which we store your data and those in which it is occasionally transferred.

We store your data in the European Union, but we also transfer it outside the European Union to the United States. We have entered into specific contracts with the US entities to which we transfer your data, as well as the standard contractual clauses established by the European Commission, to govern and secure the transfer of your data to these service providers. We may use the services of U.S. companies to which we subcontract your data to respond to your requests, provide online payment tools, provide us with commercial and advertising services or emailing and SMS services.

How are your personal data protected?

We take all necessary steps to ensure that your data is protected. We also ask you to keep your data confidential.

SL-Institute applies generally recognized technological and organizational security measures to ensure that the personal data collected is not lost, misappropriated, consulted, modified or disclosed by unauthorized third parties, unless the communication of such data is required by the regulations in force, in particular at the request of a judicial authority, the police, the gendarmerie or any other authority authorized by law.

The security of personal data also depends on Users. Users who are members of SL-Institute undertake to keep their login and password confidential. Members also undertake not to share their account and to declare to SL-Institute any unauthorized use of said account as soon as they become aware of it.

How long will SL-Institute users' personal data be kept?

Your data is kept for a limited period of time to ensure optimum security.

Personal data provided by SL-Institute Users will be deleted after a certain period and depending on the data processed.

To enable members to recover their account if they forget their password after a prolonged period without logging on to the Site, your e-mail address is kept for security purposes. It is nevertheless possible to delete it by modifying your profile information in the "My account" section of the Site.

We keep your data only for as long as is necessary for the purposes for which it was collected, in accordance with legal requirements, and in particular :

• Login and profile data :
  • 5 years after your last use of our platform, if you have not closed your account;
  • If your account has been suspended or blocked, we will keep your data for a period of 2 years from the date of suspension to prevent you from circumventing the rules in force on our platform.
• Billing and contract data: 10 years
• Visitor and commercial prospecting data: 3 years
• Data relating to the validation of projects, certificates and diplomas: 50 years

Are you a minor?

We attach great importance to the safety of minors, which is why we do not collect personal data from minors under the age of 15.

As our aim is to make education accessible to all, minors may access the Site to search for information.

Our platform makes no provision for the registration, collection or storage of information relating to any person under the age of 15.

You must read this Privacy Policy to ensure that you understand it.

When you gave your consent as a minor, your personal data was collected.

You can exercise your right to oblivion if you no longer wish your data to be stored in our databases.

What happens if I use SL-Institute services in connection with social networks?

We are not responsible for the use of data by social networks. You can set the parameters on their sites.

When you use social networks and SL-Institute services or applications in connection with social networks, this may result in the collection and exchange of certain data between the social networks and SL-Institute.

We are not responsible for the use of your data by social networks on their own behalf. You can set and control access and confidentiality directly on the social networks.

What are your rights?

In accordance with current European regulations, we have set up procedures and mechanisms enabling you to exercise your rights.

In accordance with current regulations, users of our platform have the following rights:

• right of access and rectification ;
• updating and completeness of user data;
• the right to block or delete Users' personal data if it is inaccurate, incomplete, equivocal, out of date, or whose collection, use, communication or storage is prohibited;
• right to withdraw consent at any time ;
• right to limit the processing of User data ;
• right to object to the processing of personal data ;
• the right to portability of data provided by Users, where such data is processed automatically on the basis of their consent or a contract.

If you would like to know how SL-Institute uses your personal data, request rectification or object to processing, please send an e-mail to admin@sl-Institute.com.

Your requests will be processed within one month. In the event of reasonable doubt as to your identity we may request additional information necessary to confirm your identity.

How to contact us - data protection officer

If you have any questions or complaints, or if you would like to provide SL-Institute with recommendations or comments to improve our Privacy Policy, please send an email to admin@SL-Institute.com.