SL-Institute

Terms and conditions of use

Definitions

The Parties agree and accept that the following terms used with a capital letter, in the singular and/or plural, will have, within the framework of the present General Conditions of Use, the meaning defined below:

  • "Agreement" means these Terms and Conditions of Use and the Privacy Policy;
  • "Member" means a member who has an account on our Platform to access the services
  • "Platform" means a digital platform such as a website and/or mobile application allowing access to and use of the Service;
  • "User" means any person who uses the Platform, whether a Visitor or a Member;
  • "Visitor": means any person, Internet user, browsing the Platform without creating an associated account.

These Terms of Use (hereinafter the "TOU") govern our relationship with you, the person accessing the Platform, applicable during your use of the Platform and, if you are a Member, until you deactivate your account. If you do not agree with the terms of the TOU, you are strongly advised not to use our Platform and our services.

By browsing the Platform, if you are a Visitor, you acknowledge that you have read and accepted all of these Terms and Conditions and our Privacy Policy.

By creating an account by clicking on the "Sign up with Facebook" or "Sign up with email" or "Sign up with Google" button to become a Member, you are asked to read and accept these TOU and the Privacy Policy by checking the box provided.

We encourage you to review the "Terms of Use and Privacy Policy" before your first use of our Platform and regularly when they are updated. We may change these Terms of Use from time to time. If changes are made, we will notify you by email or via our Platform to allow you to review the changes before they take effect. If you continue to use our Platform after we post or send you notice of changes to these terms, it will mean that you accept the updates. The TOS that will be binding on you will be the TOS in effect at the time you use the Platform.

Article 1. Registration to the service

1.1 Conditions of registration to the Platform

Some features of the Platform require you to register and obtain an account. Before you can register on the Platform, you must have read and accepted these TOS and the Privacy Policy.

You declare that you have the capacity to accept the present general conditions of use, i.e. that you are over 16 years of age and that you are not subject to a legal protection measure for adults (legal protection, guardianship or curatorship).

Before accessing our Platform, the consent of minors under the age of 16 must be given by the holder of parental authority.

Our Platform makes no provision for the registration, collection or storage of information relating to any person aged 15 or under.

1.2 Account creation

You can create an account in the following two ways:

  • Or fill manually, on our Platform, the required fields on the registration form, using complete and accurate information. To register your account, you will have to submit to SL-Institute certain personal information such as your name, first name and email address. You will find a description of the processing of your data in our Privacy Policy;
  • Or by using an existing account (such as via Google Plus or Facebook), using the feature provided for that purpose. By using such a feature, we will access, publish on our Platform and store certain information from your Facebook or Google account. You may remove the link between your account on the SL-Institute Platform and your Google Plus or Facebook account at any time through your Google Plus or Facebook profile settings. If you would like to learn more about how your data is used in connection with your Facebook or Google account, please see our Privacy Policy and those of Facebook and Google.
  • You will then receive an email with a temporary password that you will have to change the first time you connect to our Platform.

At the time of the creation of your account, and this whatever the method chosen to do it, you commit yourself to provide true, exact, complete personal information and to update them via your profile or by notifying SL-Institute, in order to guarantee the relevance and the exactitude throughout your relation with SL-Institute.

In case of registration by email, you agree to keep secret the password chosen when creating your account and not to communicate it to anyone. In case of loss or disclosure of your password, you agree to inform SL-Institute without delay. You are only responsible for the use made of your account by a third party, as long as you did not expressly notify SL-Institute of the loss, the fraudulent use or the disclosure of your password to a third party.

You agree not to create or use, under your own identity or that of a third party, accounts other than the one originally created. You may not authorize others to use your account. You may not assign or otherwise transfer your account to any other person or entity.

Information you provided during registration can be corrected during the registration process by returning to previous screens and correcting incorrect information. You agree to comply with all applicable laws when using the Services, and you may only use the Services for lawful purposes. The content on the Platform may only be used for private purposes.

When choosing your password, you should not use a simplistic password (for example: 123456).

The login and password will be strictly personal and confidential and you must keep them and use them in such a way as to preserve their strict confidentiality.

The Member shall be the only one authorized to access the Service using his/her login and password. Any use of the Platform by means of its login and password is deemed to have been made by the Member himself. In the event of use by a third party of the Member's login and password, the Member shall immediately notify SL-Institute by sending an e-mail to the following address: contact@SL-Institute.com.

The Member who has lost his or her password should log on to the SL-Institute site and follow the procedure by clicking on the "forgotten password" link.

The Member is responsible for the use of the Platform and all actions carried out within the Platform with his login and password, except if the use of his account was made after his deregistration, or after notification to SL-Institute of an abusive use of his account.

 

Article 2. Information provided by you

Each person warrants to SL-Institute that the information he or she provides regarding his or her identity and contact information in connection with the Service is true, accurate, complete and current. You are solely responsible for the truthfulness and accuracy of such information. You agree to regularly update all information to maintain its accuracy.

SL-Institute can in no way be held responsible for errors, omissions, inaccuracies that may be found in the information you have provided, or the harm that may result for other users or third parties.

You are responsible for all activity that occurs under your account, and you agree to maintain the security and confidentiality of your user ID and password at all times. You may have only one account.

Article 3. Intellectual property

3.1. Intellectual property relating to the Service, our Platform and the elements that make them up

With the exception of courses conducted by Users and / or Partners of SL-Institute, all technical, graphic, textual or other elements constituting the Service and / or our Platform (text, graphics, software, multimedia files, photographs, images, videos, sounds, plans, graphics, technology (s), source codes, names, trademarks, logos, visuals, databases, etc..) as well as our Platform and the Service themselves are the exclusive property of SL-Institute.

The User acknowledges that no property is conveyed to him/her, and no rights or licenses are granted to him/her, other than a right to use the Service in accordance with this Agreement during the term of the Agreement, and the rights to use the Courses granted to him/her under the Creative Commons licenses set forth in Section 4.1.1 below.

Accordingly, unless expressly authorized by SL-Institute, the User agrees not to :

  • Reproduce, for commercial or non-commercial purposes, the courses present in the Service (with the exception of its own courses) and/or the technical, graphic, textual or other elements constituting the Service and/or our Platform;
  • Integrate all or part of the content of the Service and/or our Platform into a third-party site, for commercial or non-commercial purposes;
  • Use any robot, including a spider, website search or retrieval application, or any other means to retrieve, reuse, or index any or all of the content of the Service and/or our Platform;
  • Collect information about Users to send them unsolicited messages and/or to integrate them into a referral service or equivalent, whether free or paid;
  • To copy the courses present within the Service (with the exception of its own courses) and/or the technical, graphic, textual or other elements constituting the service and/or our Platform on supports of any nature allowing to reconstitute all or part of the original files.

Any unauthorized use of elements of the Service and/or our Platform engages the civil and/or criminal liability of its author and will be likely to result in legal proceedings against him.

3.2. Intellectual property relating to content published by the User within the Service

3.2.1. In consideration of the use of the Service, and regardless of the Creative Commons license to which the course is otherwise subject, Members grant SL-Institute a worldwide, non-exclusive, transferable and sub-licensable license to copy, store, correct, adapt and distribute all content (including courses, Projects and any other activity performed by Members within the Service) provided by the Member within the Service. This license is granted as and when the elements concerned are published, for the sole purpose of the proper functioning of the Service.

3.2.2. The aforementioned Members guarantee that they have the intellectual property rights and personality rights (and in particular, the right to image) necessary for the publication of the content (including courses) that they publish on the Service.

They also guarantee that the content they publish within the Service does not contain anything that is contrary to the rights of third parties and to the laws in force, and in particular to the provisions relating to defamation, insult, privacy, image rights, offences against public decency or counterfeiting.

You guarantee SL-Institute against any possible recourse from a third party concerning the publication of such content (including courses) within the Service.

Article 4. Functionality of the service

4.1. Online courses

4.1.1. Any course published within the Service remains the property of its author.

Unless otherwise noted, each course is licensed under one of the following four (4) Creative Commons licenses:

  • CC BY License;
  • CC BY-SA License;
  • CC BY-NC License;
  • CC BY-NC-SA License;

The rights of use covered by each of these Creative Commons licenses are detailed on the following page.

The User undertakes to take cognizance of the license to which each Course is subject and to respect the terms of use of the Course as set out in the relevant license. In particular, the User who wishes to reproduce all or part of a course must imperatively verify that the license to which it is subject allows it.

Article 5. Reporting - moderation after the fact

Any Member has the possibility of pointing out to SL-Institute any message or comment and more generally any contents published within the Service which would be contrary to the Contract or otherwise illicit, and in particular outrageous, injurious, defamatory, abusive, violent, obscene or pornographic, or including a provocation with the discrimination or with the hatred based on the race, religion, sex, or other, an incitement to crime or apology for crime, or likely to infringe the intellectual property rights or personality rights of third parties, or likely to impair the operation of the Service and / or our Platform in any way whatsoever.

To do this, you must contact SL-Institute, either by email at: contact@SL-Institute.com, and proceed as follows:

  • Declare your identity;
  • Describe the contentious content in a precise and detailed manner as well as its location on our Platform;
  • Describe the factual and legal grounds on which the contentious content must be considered as manifestly illicit and, consequently, removed from our Platform;
  • Send a copy of the correspondence you have previously sent to the author of this content to request its modification or removal and/or the justification that you have not been able to contact this author.

We reserve the right to remove any illegal content or non-compliant with the Agreement that has been previously reported. Any report obviously abusive may be sanctioned by SL-Institute.

Article 6. Protection of personal data

We pay particular attention to the protection of your personal data. You will find HERE a detailed description of the uses we make of your personal data and of cookies and their purposes.

SL-Institute expressly invites the User to consult its Privacy Policy which is an integral part of these Terms.

Article 7. Obligations of the Users and Charter of Good Conduct

7.1. Obligations of Users

As part of your use of the Platform, we ask that you agree to:

  • Guarantee the accuracy, integrity and legality of the information you provide on the Platform regarding your identity and contact information;
  • Guarantee the proper use of the Platform;
  • Create only one account within the Platform;
  • Refrain from entering information and/or messages, comments and other content that are malicious, disparaging, defamatory, offensive, obscene, pornographic, violent, racist, xenophobic, discriminatory, deliberately misleading, illegal and/or contrary to public order or morality;
  • To respect the rights of third parties, and in particular the right of each person to privacy, image and other personality rights, as well as intellectual property rights (copyright, neighbouring rights, database rights, trademark rights, patent rights, designs or models, trade secrets, etc.);
  • Not to usurp the quality, attribute or identifier of another User or third party in such a way as to mislead or create confusion as to his identity, the origin of the information, content (courses, messages, comments, etc.) that he disseminates or transmits within the Platform;
  • Not to alter or disrupt the integrity of the Platform and/or the data contained therein;
  • Not attempt to gain unauthorized access to the Platform or its associated systems or networks or to intercept data;
  • Use the Platform in compliance with applicable national and/or international laws and regulations.

In the event of a breach of any of these obligations, we reserve the right to temporarily or permanently suspend the User's account.

Article 8. Responsibility of SL-Institute

8.1. In case of non-performance of our obligations

SL-Institute will be liable only for direct damages suffered by Users, which it will be established that they result from the breach of our obligations.

However, we will not be held responsible in any way:

  • Damage resulting from the User's actions, difficulties inherent in the operation of the Internet and more generally of the telecommunications networks, whatever their nature, the actions of a third party or a case of force majeure;
  • Indirect damages resulting from the use of the Platform, these being defined in a non-limitative way as operating losses (turnover, income or profits), loss of opportunities, damage to image or reputation, commercial or economic loss;
  • Any loss of data suffered by the User, even if it is due to SL-Institute.

Article 9. Interruption of the service for maintenance or improvement

We undertake to make every effort to ensure the proper functioning of the Platform and its accessibility but we are only bound by an obligation of means concerning the continuity of access to the Service. We cannot guarantee the continuity or performance of the Platform.

In case of an update of the Platform for a technical evolution, our Platform will be temporarily unavailable.

Access to the Service may be interrupted for reasons including maintenance, updating and in case of emergency.

More generally, the interruption of the Service whatever the cause, duration or frequency, will not engage our responsibility and will not give right to any compensation to the User.

Consequently, we cannot be held responsible for loss of money or reputation, nor for special, indirect or consequential damages resulting from the interruption of the Service. Similarly, we cannot be held responsible for any damage to hardware, software or data (e.g. viral contamination) suffered by the User as a result of using the Service.

To avoid inconveniences as much as possible, you should make sure that you regularly make backups of your information, content and software.

You acknowledge that you are using the Service, but a "bug" in our Platform may cause you to lose some of your data, alter it or expose it. However, we commit ourselves to do everything possible to restore them and to guarantee you an access to the Platform as soon as possible.

Article 10: Registration and rights on the User account

10.1. By a Member

All Members of our Platform have the right to access, modify or delete their account.

The conditions of termination are governed by articles 11 and 12. Please refer to them if you are in this situation.

If you have obtained a certificate or diploma or validated skills we will not be able to grant your request to delete your account. Because of our regulatory obligations related to the nature of our business, we must keep your student file including your identity card, and all your course followed with SL-Institute. Your data will be archived while ensuring a maximum requirement of security by being accessible only to a limited number of people within our services. If you wish, we can send you your student file.

Users may at any time modify and obtain access to their personal account by contacting us by email at contact@sl-institute.com. If you wish to unsubscribe from our Platform, please click on the "I want to delete my account" link in the member profile settings tab or by contacting us by email at the above address. Your request to delete your account will result in the removal of your personal data from our databases. De-registration will result in the termination of the Agreement. This termination will take effect within thirty (30) working days from receipt of the request for unsubscription by SL-Institute.

10.2. By SL-Institute

If an application for registration to our services is made by a minor without the prior consent of his or her legal guardian, we may block access to the Account until consent is obtained.

When we notice that a User, a Member or a Subscriber of the Platform does not respect the present GTC and the T&C, we will contact him/her to warn him/her that a sanction may be taken against him/her, including the suspension of his/her account. The Charter of good conduct set out in these T&Cs must be respected by everyone for the proper functioning of the Platform and the good understanding between people.

If no solution can be found and the rules of good conduct are not respected, we will be obliged to deactivate your account for a temporary or permanent period and we will contact you beforehand by email.

Article 11 - Our Services

We propose paying offers to access our services

11.1 Purchase of an online course for a period of 12 months

a. Description

The Service provides access to the following features:

  • Access to the entire catalog of courses and exercises;
  • Courses at your own pace, offered by SL-Institute and its partners;
  • Certificates of Achievement offered by SL-Institute and its partners, allowing the Subscriber to obtain, in case of success in the Courses, a Certificate of Achievement that validates the knowledge and skills of the Subscriber. This Certificate of Achievement may be posted on the Subscriber's resume and/or on his or her profile on professional social networks;

b. Subscription

To subscribe to the course, you will need to click on "buy". You will then be redirected to the page allowing you to subscribe to the Subscription. The Subscriber will then have to fill in his/her personal and bank details, and accept the General Terms of Service by ticking the box provided for this purpose. Before clicking on the "Validate" button, you can check the details of your order and its total price and return to the previous pages to correct any errors or modify your order. Following your registration, you will receive an email confirming your subscription and an email with your login details to access the Courses on the Platform.

c. Awards

You have the possibility to subscribe to the course with an annual subscription, at the prices posted on our site.

 

d. Duration - Termination

The service is for a limited period of twelve (12) months. The service will be tacitly renewed for an identical period of twelve (12) months at the end of the year. However, you have the possibility to unsubscribe at any time from the SL-Institute platform. This cancellation can be made online on SL-Institute.com and will be effective at the next annual billing date.

You will be informed by email one (1) month prior to the expiration of the Service of the possibility to stop your annual commitment if you wish.

11.2 Digital downlaod - Ebooks - or other physical products

a. Description

  • Unlimited download of videos, pdfs, contents, courses offered by SL-Institute and its partners;
  • Purchase of a physical product (book, dictionary...).

b. Awards

You have the possibility to buy these products, at the prices displayed on our site.

 

Article 12 - Terms of Payment

The price of each Service is indicated including all taxes and expressed in euros. However, the price may in some cases be indicated in another currency depending on the country where the Subscriber is located.

12.1 Payment

The price is due in full after confirmation of the order according to the Service offer subscribed.

Payment is made by the following means: either through the secure payment solution Paypal or by credit card through the secure payment interface or any other payment method available on the platform SL-Institute the day of the subscription. We use a secure online payment system to encrypt the transmission of bank details of the parties. The payment module used is the "AdYen" system, a secure platform certified "PCI-DSS".

Subscriber shall be financially responsible for all outstanding charges generated by the bank that refuses to accept Subscriber's payment.

12.2 Default of payment

In the absence of payment of the price on the due date, we reserve the right to demand payment, to suspend the execution of the Services concerned or to terminate the contract binding us. Any sum not paid on the due date is subject to interest at the legal rate, without prior notice.

Any amount due by the Subscriber, not paid on time, will be increased by right and without prior notice, interest of 10% per month from the due date and the payment of a lump sum of 40 euros for collection costs. If the collection costs exceed the amount of this lump sum, SL-Institute may claim additional compensation from the Customer, upon presentation of receipts detailing the procedures carried out.

In addition, SL-Institute reserves the right, fifteen (15) days after sending a formal notice to pay by registered letter partially or totally ineffective, to suspend the Service until full payment of the sums due and if this payment is not made, to terminate automatically and with immediate effect the contract.

12.3 Billing

An invoice is issued for each order placed. You can consult your invoice on your "Profile > Premium" space on the Platform.

The subscription price of the Subscriptions will be invoiced at each due date according to the Service, and each new invoice will be available in your "my Account" area.

You agree to receive invoices for your orders electronically. Electronic invoices will be made available to you in .pdf format in your personal space on our Platform. The history of the transactions carried out can thus be consulted at any time in the "My account > Premium" section. We advise you to print and/or archive your invoices on a reliable and durable medium, as proof.

Article 13 - Promotional codes and sponsorship

We may award promotional codes under the terms and conditions that will be detailed at the time of the promotion to provide our users with benefits related to the Services. In the event of a price promotion, we agree to apply the promotional price to any order placed during the promotion period.

The customer can only use one voucher per month.

Customer Subscriber may use up to a maximum of five (5) per year.

Article 14 - Availability and modification of the Platform

The Services broadcast on the Internet are normally accessible 24 hours a day, 7 days a week, except in cases of force majeure, events beyond the control of SL-Institute and / or the host of the Service, possible breakdowns or maintenance interventions related to the technological evolution of the Platform or necessary to ensure the proper functioning of the Service. We undertake to make every effort to ensure the accessibility and continuity of the Services of the Platform, but we are bound only to an obligation of means concerning the continuity of access to the Service. We cannot guarantee the continuity or performance of the Platform.

Some of the Courses and Paths displayed on our Platform are not yet available for registration, their implementation time is estimated at a certain period in the year and is displayed on our Platform. In case of early or delayed opening of a Course, we will keep you informed on the Platform in the relevant Course pages.

In case of unavailability of the ordered Services, please contact us at the following address: contacts@SL-Institute.com to inform us of any problem related to your purchase.

Article 15 - Right of reflection and waiver of the right of withdrawal

15.1 Purchase of an online course for a period of 12 months, a digital download or an ebook.

In accordance with the provisions of article L221-28 1° and 13° of the French Consumer Code, no cancellation will be possible from the moment the Subscriber has used his or her access codes to access the training platform, which will be considered as the beginning of execution and express waiver of his or her right of retraction.

15.2 Purchase of a physical product

The refund is available for the purchase of physical products only, in accordance with Articles L221-18 to L221-28 of the Consumer Code. SL-Institute will apply, in particular, the period of withdrawal of 14 days.

Article 16. Force majeure

Neither party shall be liable to the other party for any delay in performance or failure to perform due to the occurrence of any event beyond the control of the parties which could not reasonably be foreseen at the time of acceptance of the TOU and the effects of which cannot be avoided by appropriate measures.

The case of force majeure suspends the obligations of the party concerned for the time the force majeure is in effect if this event is temporary. Nevertheless, the parties shall endeavour to minimise the consequences as far as possible. Failing this, if the impediment is definitive, the parties shall be released from their obligations under the conditions provided for in Articles 1351 and 1351-1 of the Civil Code.

Article 17. Dispute Resolution

The GTU are subject to French law. Any difficulties relating to the validity, application or interpretation of the GCU will be submitted, in the absence of amicable agreement, to the Tribunal de Grande Instance de Paris, to which the Parties attribute territorial jurisdiction, regardless of the place of performance or the domicile of the defendant. This attribution of jurisdiction also applies in the event of summary proceedings, multiple defendants or a warranty claim.