Terms and conditions of use
The Parties agree and accept that the following terms used with a capital letter, in the singular and/or plural, will have, in the context of the present Terms and Conditions of Use, the meaning defined below:
- "Contract": means these General Terms and Conditions of Use and the Personal Data Protection Policy;
- "Member" refers to the member with an account on our Platform to access the services.
- "Platform": digital platform such as a website and/or mobile application enabling access to and use of the Service;
- "User": refers to any person using the Platform, whether a Visitor or a Member;
- "Visitor": refers to any Internet user browsing the Platform without creating an associated account.
These General Terms and Conditions of Use (hereinafter the "GTCU") govern our relationship with you, the person accessing the Platform, applicable during your use of the Platform and, if you are a Member, until your account is deactivated. If you do not agree with the terms of the GTU, we strongly recommend that you do not use our Platform and our services.
By creating an account and clicking on the "Sign up with Facebook" or "Sign up with email" or "Sign up with Google" button to become a Member, you are invited to read and accept these Terms and Conditions and the Personal Data Protection Policy, by checking the box provided for this purpose.
Article 1. Service registration
1.1 Platform registration conditions
You declare that you have the capacity to accept the present general conditions of use, i.e. that you are over 16 years of age and that you are not the subject of a legal protection measure for adults (legal protection, guardianship or curatorship).
Before accessing our Platform, the consent of minors under the age of 16 must be given by the holder of parental authority.
Our Platform makes no provision for the registration, collection or storage of information relating to any person aged 15 or under.
1.2 Account creation
There are two ways to create an account:
- You will then receive an email with a temporary password that you will need to change the first time you log on to our Platform.
When creating your account, and regardless of the method chosen to do so, you agree to provide true, accurate and complete personal information and to update it via your profile or by notifying SL-Institute, in order to guarantee its relevance and accuracy throughout your relationship with SL-Institute.
If you register by e-mail, you undertake to keep secret the password you chose when creating your account and not to communicate it to anyone. In the event of loss or disclosure of your password, you undertake to inform SL-Institute without delay. You are solely responsible for any use made of your account by a third party, as long as you have not expressly notified SL-Institute of the loss, fraudulent use or disclosure of your password to a third party.
You agree not to create or use, under your own identity or that of a third party, accounts other than the one initially created. You may not authorize third parties to use your account. You may not assign or otherwise transfer your account to any other person or entity.
Information provided by you during registration can be corrected during the registration process by returning to previous screens and correcting incorrect information. You agree to comply with all applicable laws when using the services, and you may only use the services for lawful purposes. The content on the Platform may only be used for private purposes.
When choosing your password, don't use a simplistic one (e.g. 123456).
The login and password will be strictly personal and confidential, and you must keep them and use them in such a way as to preserve their strict confidentiality.
Only the Member is authorized to access the Service using his/her login and password. Any use of the Platform using the Member's login and password is deemed to have been made by the Member himself/herself. In the event of use of the login and password by a third party, the Member must immediately notify SL-Institute by sending an e-mail to the following address: contact@SL-Institute.com.
Members who have lost their password should log on to the SL-Institute site and follow the procedure by clicking on the "forgotten password" link.
The Member is responsible for the use of the Platform and for all actions carried out within the Platform with his login and password, unless the use of his account was made after his deregistration, or after notification to SL-Institute of an abusive use of his account.
Article 2. Information provided by you
You warrant to SL-Institute that the information you provide regarding your identity and contact information in connection with the Service is true, accurate, complete and current. You are solely responsible for the truthfulness and accuracy of this information. You agree to regularly update all information in order to maintain its accuracy.
SL-Institute cannot be held responsible for any errors, omissions or inaccuracies in the information you have provided, nor for any prejudice that may result for other Users or third parties.
You are responsible for all activity that occurs under your account, and you agree to maintain the security and confidentiality of your login and password at all times. You may have only one account.
Article 3. Intellectual property rights
3.1. Intellectual property relating to the Service, our Platform and their components
With the exception of courses created by Users and/or SL-Institute Partners, all technical, graphic, textual or other elements constituting the Service and/or our Platform (texts, graphics, software, multimedia files, photographs, images, videos, sounds, plans, graphic charter, technology(ies), source codes, names, trademarks, logos, visuals, databases, etc.) as well as our Platform and the Service themselves are the exclusive property of SL-Institute.
The User acknowledges that no property is transferred to him/her, and that no right or license is granted to him/her, other than the right to use the Service in accordance with this Agreement for the duration of the Agreement, and the rights to use the Courses granted to him/her under the Creative Commons licenses referred to in article 4.1.1 below.
Consequently, unless expressly authorized in advance by SL-Institute, the User agrees not to :
- Reproduce, for commercial or non-commercial purposes, courses available on the Service (with the exception of its own courses) and/or the technical, graphic, textual or other elements making up the Service and/or our Platform;
- Integrate all or part of the content of the Service and/or our Platform into a third-party site, for commercial or non-commercial purposes;
- Use any robot, spider, website search or retrieval application or any other means to retrieve, reuse or index any or all of the content of the Service and/or our Platform;
- Collect information on Users in order to send them unsolicited messages and/or integrate them into a referencing service or equivalent, whether free or paid;
- Copy the courses present within the Service (with the exception of its own courses) and/or the technical, graphic, textual or other elements constituting the service and/or our Platform onto media of any kind allowing the reconstitution of all or part of the original files.
Any unauthorized use of elements of the Service and/or our Platform engages the civil and/or criminal liability of its author and may result in legal proceedings against him/her.
3.2. Intellectual property relating to content published by the User on the Service
3.2.1. In consideration for use of the Service, and regardless of the Creative Commons license to which the Course is otherwise subject, Members grant SL-Institute a worldwide, non-exclusive, transferable, sub-licensable license to copy, store, correct, adapt and distribute all content (including Courses, Projects and any other activity performed by Members within the Service) provided by the Member within the Service. This license is granted as and when the elements concerned are published, for the sole purpose of the proper functioning of the Service.
3.2.2. The aforementioned Members guarantee that they have the intellectual property rights and personality rights (and in particular, the right of personal portrayal) necessary for the publication of the content (including Courses) that they publish on the Service.
They also guarantee that the content they publish on the Service contains nothing that is contrary to the rights of third parties and to the laws in force, and in particular to the provisions relating to defamation, insult, privacy, image rights, offences against public decency or counterfeiting.
You hereby indemnify and hold SL-Institute harmless from and against any claim by any third party relating to the publication of such content (including courses) on the Service.
Article 4. Service features
4.1. Online courses
4.1.1. Any Course published on the Service remains the property of its author.
Unless otherwise stated, each course is licensed under one of the following four (4) Creative Commons licenses:
- CC BY License;
- CC BY-SA license;
- CC BY-NC license;
- CC BY-NC-SA license;
The rights of use covered by each of these Creative Commons licenses are detailed on the following page.
Article 5. Reporting - post-moderation
Any Member may report to SL-Institute any message or comment and, more generally, any content published on the Service which is contrary to the Contract or otherwise illicit, and in particular which is outrageous, insulting, defamatory, abusive, violent, obscene or pornographic, or which includes incitement to discrimination or hatred based on race, religion, sex, or other, incitement to crime or apology for crime, or likely to infringe the intellectual property rights or personality rights of third parties, or likely to impair the operation of the Service and / or our Platform in any way whatsoever.
To do so, you must contact SL-Institute, either by email at contact@SL-Institute.com, and proceed as follows:
- Your identity;
- Describe the contentious content in a precise and detailed manner as well as its location on our Platform;
- Describe the factual and legal grounds on which the disputed content must be considered manifestly unlawful and, consequently, removed from our Platform;
- Send a copy of the correspondence you have previously sent to the author of this content to request its modification or removal and/or the justification that you have been unable to contact this author.
We reserve the right to remove any illegal content or content that does not comply with the Contract that has been previously reported. SL-Institute may take action against any manifestly abusive report.
Article 6. Protection of personal data
We take the protection of your personal data very seriously. You will find HERE a detailed description of the uses we make of your personal data and of cookies and their purposes.
SL-Institute expressly invites the User to consult its Personal Data Protection Policy, which forms an integral part of these GCU.
Article 7. Obligations of Users and Charter of Good Conduct
7.1. Obligations of Users
When using the Platform, we ask you to agree to :
- Guarantee the accuracy, integrity and legality of the information you provide on the Platform regarding your identity and contact details;
- Ensuring proper use of the Platform;
- Create only one account on the Platform;
- Refrain from entering information and/or messages, comments and other content that is malicious, disparaging, defamatory, abusive, obscene, pornographic, violent, racist, xenophobic, discriminatory, deliberately misleading, illegal and/or contrary to public order or morality;
- Respect the rights of third parties, and in particular the right to privacy, image and other personal rights, as well as intellectual property rights (copyright, neighboring rights, database rights, trademark rights, patent rights, designs or models, trade secrets, etc.);
- Not to usurp the quality, attribute or identifier of another User or third party in such a way as to mislead or create any confusion as to their identity or the origin of the information, content (courses, messages, comments, etc.) that they distribute or transmit on the Platform;
- Not to alter or disrupt the integrity of the Platform and/or the data contained therein;
- Not to attempt to gain unauthorized access to the Platform or its associated systems or networks or to intercept data;
- Use the Platform in compliance with applicable national and/or international laws and regulations.
In the event of a breach of any of these obligations, we reserve the right to temporarily or permanently suspend the User's account.
Article 8. Liability of SL-Institute
8.1. In the event of non-performance of our obligations
SL-Institute will only be liable for direct damages suffered by Users, which are proven to result from the non-performance of our obligations.
However, we cannot be held responsible in any way:
- Damage resulting from the User's actions, difficulties inherent in the operation of the Internet and more generally telecommunication networks, whatever their nature, the actions of a third party or force majeure;
- Indirect damage resulting from the use of the Platform, defined in a non-limitative way as operating losses (sales, revenue or profits), loss of opportunities, damage to image or reputation, commercial or economic loss;
- Any loss of data suffered by the User, even if caused by SL-Institute.
Article 9. Interruption of service for maintenance or improvement
We undertake to do our utmost to ensure that the Platform functions properly and is accessible, but we are only bound by an obligation of means concerning continuity of access to the Service. We cannot guarantee the continuity or performance of the Platform.
In the event of a technical update to the Platform, our Platform will be temporarily inaccessible.
Access to the Service may be interrupted for reasons including maintenance, updating and in the event of an emergency.
More generally, interruption of the Service, whatever the cause, duration or frequency, shall not incur our liability and shall not entitle the User to any compensation.
Consequently, we cannot be held responsible for any loss of money or reputation, nor for any special, indirect or consequential damages resulting from the interruption of the Service. Similarly, we cannot be held responsible for any damage to hardware, software or data (e.g. viral contamination) suffered by the User as a result of using the Service.
To avoid inconvenience as far as possible, you need to make sure that you regularly back up your information, content and software.
You acknowledge that you are using the Service, but that a "bug" in our Platform may cause you to lose, alter or expose some of your data. However, we undertake to do everything in our power to restore your data as quickly as possible, and to guarantee you access to the Platform as quickly as possible.
Article 10: User account registration and rights
10.1. By a Member
All Members of our Platform have the right to access, modify or delete their account.
Cancellation conditions are governed by articles 11 and 12. Please refer to them if you are in this situation.
If you have obtained a certificate or diploma or validated skills, we will not be able to grant your request to delete your account. Due to the nature of our business and our regulatory obligations, we are required to keep your student file, including your identity card, and the entire course you have taken with SL-Institute. Your data will be archived with the utmost security, and will only be accessible to a limited number of people within our departments. If you wish, we can send you your student file.
Users may modify and obtain access to their personal account at any time by contacting us by email at email@example.com. If you wish to unsubscribe from our Platform, please click on the "I want to delete my account" link in the member profile settings tab or by contacting us by email at the above address. Your request to delete your account will result in the deletion of your personal data from our databases. Unsubscription will result in termination of the Contract. This termination will take effect within thirty (30) working days of receipt of the unsubscription request by SL-Institute.
10.2. By SL-Institute
If an application for registration to our services is made by a minor without the prior consent of his or her legal guardian, we may block access to the Account until such consent is obtained.
When we notice that a User, a Member or a Subscriber of the Platform does not respect the present GCU and the GTC, we will contact them to warn them that a sanction may be taken against them, including the suspension of their account. The Charter of Good Conduct set out in these GCU must be respected by everyone for the smooth running of the Platform and good understanding between people.
If no solution can be found and the rules of good conduct are not respected, we will be obliged to deactivate your account for a temporary or permanent period and we will contact you beforehand by email.
Article 11 - Our services
We offer paid access to our services
11.1 Purchase of an online course for a 12-month period
The Service provides access to the following functionalities:
- Access to the entire catalog of courses and exercises ;
- Self-paced courses offered by SL-Institute and its partners;
- Certificates of achievement offered by SL-Institute and its partners, enabling the Subscriber to obtain a Certificate of Achievement validating his or her knowledge and skills. The said Certificate of Achievement may be displayed on the Subscriber's curriculum vitae and/or on his/her profile on professional social networks;
To subscribe to the course, click on "buy". You will then be redirected to the Subscription page. The Subscriber must then fill in his/her personal and bank details, and accept the General Terms of Service by ticking the appropriate box. Before clicking on the "Validate" button, you can check the details of your order and its total price, and return to the previous pages to correct any errors or modify your order. Once you have registered, you will receive an email confirming your Subscription and an email with your login details to access the Courses on the Platform.
You can take out an annual subscription to the course, at the prices shown on our website.
d. Term - Termination
The service has a limited duration of twelve (12) months. At the end of each year, the service will be tacitly renewed for an identical period of twelve (12) months. You may cancel your subscription at any time via the SL-Institute platform. This cancellation can be made online at SL-Institute.com and will take effect at the next annual billing date.
You will be informed by email one (1) month before the end of the Service of the possibility to stop your annual commitment if you wish.
11.2 Digital downlaod - Ebooks - or other physical products
- Unlimited downloading of videos, pdfs, content and courses offered by SL-Institute and its partners;
- Purchase of a physical product (book, dictionary, etc.).
You can buy these products at the prices shown on our site.
Article 12 - Terms of payment
The price of each Service is indicated inclusive of all taxes and expressed in euros. However, the price may in some cases be indicated in another currency, depending on the Subscriber's country of residence.
The price is payable in full once the order has been confirmed, depending on the Service package subscribed to.
Payment is made by the following means: either through the secure payment solution Paypal or by credit card through the secure payment interface or any other payment method available on the SL-Institute platform on the day of the Subscription. We use a secure online payment system that encrypts the transmission of the parties' bank details. The payment module used is the "AdYen" system, a secure platform with "PCI-DSS" certification.
The Subscriber is financially responsible for all outstanding charges generated by the bank that refuses the Subscriber's payment.
12.2 Default of payment
In the absence of payment of the price by the due date, we reserve the right to demand payment, to suspend performance of the Services concerned or to terminate the contract between us by operation of law. Any sum not paid by the due date shall bear interest at the legal rate, without prior notice.
All sums due by the Subscriber and not paid on time will be subject, ipso jure and without prior notice, to interest at the rate of 10% per month from the due date, and to the payment of a flat-rate collection fee of 40 euros. If collection costs exceed this lump sum, SL-Institute may claim additional compensation from the Customer, on presentation of receipts detailing the procedures carried out.
In addition, SL-Institute reserves the right, fifteen (15) days after sending a formal notice to pay by registered letter that is partially or totally ineffective, to suspend the Service until full payment of the sums due, and if such payment is not made, to terminate the contract automatically and with immediate effect.
An invoice is issued for each order placed. You can view your invoice in your "Profile > Premium" area on the Platform.
The Subscription price will be invoiced at each due date according to the Service, and each new invoice will be available in your "my Account" area.
You agree to receive invoices for your orders electronically. Electronic invoices will be made available to you in .pdf format in your personal space on our Platform. The transaction history can be consulted at any time in the "My account > Premium" section. We advise you to print and/or archive your invoices on a reliable and durable medium as proof.
Article 13 - Promotional codes and sponsorship
We may award promotional codes under conditions that will be detailed at the time of the promotion to enable our users to benefit from advantages linked to the Services. In the event of a price promotion, we undertake to apply the promotional price to all orders placed during the promotion period.
The customer may use only one voucher per month.
The Customer Subscriber may use up to a maximum of five (5) per year.
Article 14 - Availability and modification of the Platform
The Services broadcast on the Internet are normally accessible 24 hours a day, 7 days a week, except in cases of force majeure, events beyond the control of SL-Institute and/or the Service host, possible breakdowns or maintenance operations linked to the technological evolution of the Platform or necessary to ensure the proper functioning of the Service. We undertake to do our utmost to guarantee the accessibility and continuity of the Platform Services, but we are only bound by an obligation of means concerning the continuity of access to the Service. We cannot guarantee the continuity or performance of the Platform.
Some of the Courses and Paths displayed on our Platform are not yet available for you to enroll in. Their implementation time is estimated at a certain period of the year and is displayed on our Platform. In the event of early or delayed opening of a Course, we will keep you informed on the Platform in the relevant Course pages.
In the event of unavailability of the Services ordered, please contact us at the following address: contacts@SL-Institute.com to inform us of any problem relating to your purchase.
Article 15 - Right of reflection and waiver of the right of withdrawal
15.1 Purchase of a 12-month online course, digital download or ebook.
In accordance with the provisions of article L221-28 1° and 13° of the French Consumer Code, no cancellation will be possible once the Subscriber has used his or her access codes to access the training platform, which will constitute the start of execution and express waiver of the right of withdrawal.
15.2 Purchasing a physical product
Refunds are available for the purchase of physical products only, in accordance with articles L221-18 to L221-28 of the French Consumer Code. In particular, SL-Institute will apply the 14-day cooling-off period.
Article 16. Force majeure
Neither party shall be liable to the other party for any delay in performance or non-performance due to the occurrence of any event beyond the control of the parties which could not reasonably have been foreseen at the time of acceptance of the TOU and the effects of which cannot be avoided by appropriate measures.
In the event of force majeure, the obligations of the party concerned are suspended for the duration of the force majeure if the event is temporary. Nevertheless, the parties will endeavor to minimize the consequences as far as possible. Failing this, if the impediment is definitive, the parties will be released from their obligations under the conditions set out in articles 1351 and 1351-1 of the French Civil Code.
Article 17. Resolution of disputes
The GCU are governed by French law. Any difficulties relating to the validity, application or interpretation of the GCU shall be submitted, failing amicable agreement, to the Tribunal de Grande Instance de Paris, to which the Parties attribute territorial jurisdiction, regardless of the place of performance or domicile of the defendant. This attribution of jurisdiction also applies in the event of summary proceedings, multiple defendants or third-party claims.