Terms & Conditions

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General Terms of Use


The Parties agree and accept that the following terms used in capital letters, singular and/or plural, will have, under these General Terms of Use, the following meaning:

  • “Contract”: refers to these General Terms of Use as well as the Personal Data Protection Policy;
  • “Member” refers to the member with an account on our Platform to access services
  • “Platform”: a website-like digital platform and/or mobile application that allows access to and use of the Service;
  • “User”: refers to anyone who uses the Platform, whether a Visitor or a Member;
  • “Visitor” means anyone, internet user, browsing the Platform without creating an associated account.

These Terms and Conditions of Use (the “CGUs”) govern our relationship with you, the person accessing the Platform, applicable during your use of the Platform and, if you are a Member until your account is deactivated. If you do not agree with the terms of the CGUs, you are strongly advised not to use our Platform and services.

By browsing the Platform, if you are a Visitor, you will recognize that youhave read and accepted all of these CGU and our Personal Data Protection Policy.

By creating an account by clicking on the “Register with Facebook” or “Register with an Email” or “Register with Google” button to become a Member, you are invited to read and accept these CGU and the Privacy Policy, by checking the box provided for this purpose.

We encourage you to consult the “General Terms of Useand The Privacy Policy” before you first use our Platform and regularly during their updates. We may indeed have to amend these CGU. If changes are made,we will notify you by email or via our Platform so you can review the changes before they take effect. If you continue to use our Platform after posting or sending a notice regarding the changesmade to these conditions, this means that you accept updates. The CGUs that will be enforceable will be those in effect when you use the Platform.

Article 1. Sign up for the service

1.1 Platform Registration Conditions

Some of the Platform’s features require registration and account. Before you can register on the Platform you must have read and accepted these CGU and the PersonalData Protection Policy.

You declare that you have the capacity to accept these terms and conditions of use, i.e. to be over 16 years of age and not subject to a measure of legal protection for adults (under safeguarding of justice, guardianship or undersupervision).

Before accessing our Platform, the consent of minors under the age of 16 must be given by the holder of parental authority.

Our Platform does not provide for the registration, collection or storage of information relating to anyone 15 years of age or younger.

1.2 Account creation

You can create an account in two ways:

  • Either manually fillout, on our Platform, the mandatory fields on the registration form, using complete and accurate information. To register your account, you will need to submit to SL-Institute certain personal information suchas yourname, first name and email address. You’ll find the description of your data processing in our Privacy Policy;
  • Either by using an existing account (especially via Google Plus or Facebook), usingthe function provided for this purpose. By using such a feature, we will have access, publish on our Platform and keep certain information from your Facebook or Google account. You can delete the link between your account on the SL-Institute Platform and your Google Plus or Facebook account at any time through your Google Plus or Facebook profile If you want to learn more about using your data as part of your Facebook or Google account, check out our Privacy Policy and Facebook and Google’s.
  • You will then receive an email with a temporary password which you will then have to change when you first log in to our Plateforme.

When creating your account, regardless of the method chosen to do so, you agree to provide true, accurate, complete personal information and to update it through your profile or bynotifying SL-Institute, to ensure its relevance and accuracy throughout your relationship with SL-Institute.

If you sign up by email, you agree to keep the password chosen when creating your account secret and not to share it with anyone. If your password is lost or disclosed, you agree to notify SL-Institute immediately. You are solely responsible for the use of your account by a third party, as long as you have not reportedSL-Institute to theloss, fraudulent use or disclosure of your password to a third party.

You agree not to create or use, under your own identity or that of a third party, any accounts other than the one originally created. You cannot allow third parties to use your account. You cannot give in or, in any event, transfer your account to any other person or entity.

The information you provided during registration can be corrected during the registration process by returning to previous screens and correcting the erroneous information. You agree to comply with applicable laws when using the services, and you can only use the services for legal purposes. The content on the Platform should only be used for private use.

When choosing your password, you should not use a simplistic password (for example: 123456).

The ID and password will bepersonal and confidential and you will need to keep and use them in a way that is strictly confidential.

The Member will only be allowed to access the Service using his or her username and password. Any use of thePlatform using its identifiers and passwords is deemed to have been made by the Member himself. If a third party uses its login and password, the Member should immediately notify SL-Institute by sending an emgarlic to the followingaddress: contact@SL-Institute.com.

Members who have lost their password will have to log on to the SL-Institute website and follow the procedure by clicking on the “forgotten password” link.

The Member is responsible for the use of the Platform and all actions carried out within the Platform with its ID and password, unless the use of its account was made after its deregistration, or after notification to SL-Institute of misuse of its account.


Article 2. Information provided by you

Each person assures SL-Institute that the information they provide about their identity and contact information under the Service is true, accurate, complete and up-to-date. You are the onlyanswer to the sincerity and accuracy of this information. You undertake to regularly update all information to maintain accuracy.

SL-Institute cannot be held responsible for any errors,omissions, inaccuracies that may be identified in the information you have provided to us, or for any harm that may result for other Users or for third parties.

You are responsible for all the activity that takes place on yourcompte, and you agree to keep the security and secrecy of your login and password at all times. You can only have one account.

Article 3. Intellectual property

3.1. Intellectual property related to the Service, our Platform and the elements that make up it

With the exception of courses carried out by Users and/or SL-Institute Partners, all the technical, graphic, textual or other elementsthat make up the Service and/or our Platform (texts, graphics, software, multimedia files, photographs, images, videos, sounds, plans, graphics chart, technology, source codes, names, brands, logos, visuals, databases, etc.) as well as our Platform and Service themselves are the exclusive property of SL-Institute.

The User acknowledges that no property is transferred to him, and that no right or licence is granted to him, other than a right to use thervice in accordance with this during the duration of the Contract, and the rights to use the courts granted to him under the Creative Commons licenses covered by Article 4.1.1 below.

Accordingly, unless express and prior permission from SL-Institute, the User undertakes not to:

  • Reproduce, for commercial or non-commercial purposes, courses within the Service (excluding its own courses) and/or the technical, graphic, textual or other elements that make up the Service and/or our Platform;
  • Incorporate all or part of the Service’s and/or Platform content into a third-party site, for commercial or non-commercial purposes;
  • Use a robot, including spider, website search or recovery, or any other means to extract,reuse or index all or part of the service’s and/or Platform content;
  • Collect user information to send unsolicited messages and/or integrate them into a referral or equivalent service,gruit or paid;
  • Copy the courses within the Service (with the exception of its own courses) and/or the technical, graphic, textual or other elements that make up the service and/or our Platform on media of any kind that allows all or part of the original files tobe re-formed.

Any unauthorized use of elements of the Service and/or our Platform incurs civil and/or criminal liability of its author and may result in judicious prosecutionsagainst it.

3.2. Intellectual property relating to content published by the User within the Service

3.2.1. In return for the use of the Service, and regardless of the Creative Commons licence to which the course is otherwise subject,Members grantSL-Institute a worldwide licence, non-exclusive, transferable and subject to sublicensing, giving SL-Institute the right to copy, store, correct, adapt and disseminate all content (includingcourses, projects and other activities carried out by Members within the Service) provided by the Member within the Service. This license is granted as the relevant items are published, for the sole purpose of the Service’s proper operation.

3.2.2. The aforementioned Members ensure that they have the intellectual property and personality rights (and in particular, the right to image) necessary to publish the content (in this respect,the courses) they publish within the Service.

They also ensure that the content they publish within the Service does not contain anything contrary to the rights of third parties and the laws in force, including the provisions relating to defamation, insult, privacy, the right to image, invasion of morals or counterfeiting.

This guarantees SL-Institute against any possible recourse by a third party concerning the publication of said contents (including cbears) within the Service.

Article 4. Service features

4.1. Online courses

4.1.1. Any course published within the Service remains the property of its author.

Unless otherwise stated, each course is subject to one of the following four (4) Creative Commons licenses:

  • CC BY License;
  • CC BY-SA License;
  • CC BY-NC License;
  • CC BY-NC-SA License;

The user fees covered by each of these Creative Commons licenses are detailed on the next page.

The User undertakes to be aware of the license to which each course is subject and to respect the terms of use of the course covered by the relevant licence. In particular, the User who wishes to reproduce all or part of a course mustimmediately verify that the license to which he is subjected allows it.

Article 5. Reporting – post-moderation

Any Member has the opportunity to report to SL-Institute any message or comment and more generally any content published withinthe Service that would be contrary to the Contract or otherwise illegal, and including outrageous, abusive, defamatory, abusive, violent, obscene or pornographic, or including a provocation to discrimination or hatred based on race, religion,  sex, or other, provocation to crimes and misdemeanours, or an apology for a crime, or likely to infringe the intellectual property rights or personality rights of third parties, orlikely to alter the functioning of the Service or ourPlatform, in any way.

To do this, you will need to contact SL-Institute, either by email at: contact@SL-Institute.com, and proceed as follows:

  • Delineate your identity;
  • Describe the content in a precise and detailed manner andits location on our Platform;
  • Describe the grounds of fact and law for which the content at issue must be considered manifestly unlawful and, as a result, removed from our Platform;
  • Send a copy of the corresponse that you have previously sent to the author of this content to request the change or removal and/or justification that you were not able to contact that author.

We reserve the right to remove any illegal or non-contracted content that has been previously reported. Any reportedly abusive reporting may be sanctioned by SL-Institute.

Article 6. Personal data protection

We pay particular attention to the protection of your personal data. Here you will find HERE the detailed description of the uses we make of your personal data and cookies and their purposes.

SL-Institute expressly invites the User to consult its Personal Data ProtectionPolicy, which is an integral part of these CGUs.

Article 7. User Obligations and Charter of Good Conduct

7.1. User Obligations

As part of the use of the Platform, we ask you to commit to:

  • Ensure the accuracy, integrity and legality of the information you provide on the Platform about your identity and contact information;
  • Ensure the proper use of the Platform;
  • Create only one account within the Platform;
  • Refrain fromseizing information and/or messages, comments and other malicious, defamatory, defamatory, abusive, obscene, pornographic, violent, racist, xenophobic, discriminatory, intentionally misleading, illegal and/or contedto public order or morals;
  • Respect the rights of third parties, including the right of each individual to respect for their privacy, image and other personality rights, as well as intellectual property rights (the right ofthe author, neighbouring rights, database rights, trademark law, patent law, designs, factory secrets, etc.);
  • Do not usurp the quality, attribute or identifier of another User or a third party likely to induce inerror or create any confusion as to its identity, the origin of the information, content (course, messages, comments, etc.) that it disseminates or transmits within the Platform;
  • Do not alter or disturb the integrity of the Platformand/or the data contained in it;
  • Do not attempt to gain unauthorized access to the Platform or associated systems or networks or to intercept data;
  • Use the Platform in compliance with applicable national and/or international laws and regulations.

In the event of a breach of any of these obligations, we reserve the right to temporarily or permanently suspend theUser’s account.

Article 8. SL-Institute Responsibility

8.1. If our obligations are breached

SL-Institute will only be responsible for the direct damage suffered by the Users, which it will be established as the result of non-performance of our obligations.

On the other hand, we will not be held responsible under any circumstances:

  • Damage that would result from the User, difficulties inherent in the operation of the Internet network and more generally telecommunications networks, whatever their nature, due to a third party or a case of force majeure;
  • Indirect damages resulting from the use of the Platform, which are defined in a non-limiting way such as operating losses (revenue, revenue orprofits), loss of opportunity, damage to image or reputation, commercial or economic damage;
  • Any data loss suffered by the User, even if it is due to SL-Institute.

Article 9. Interruption of service for maintenance orimprovement

We are committed to doing everything possible to ensure the platform’s smooth operation and accessibility, but we are only bound by an obligation to ensure the continuity of access to the Service. We cannot guarantee the sustainability or performance of the Platform.

If the Platform is updated for technical change, our Platform will be temporarily inaccessible.

Access to the Service may be interrupted for reasons such as maintenance, updating and emergency reasons.

Moregenerally, the interruption of the Service regardless of the cause, duration or frequency, will not incur our responsibility and will not entitle the User to any compensation.

Accordingly, we cannot be held responsible for the loss of money, or reputation, or for any special, indirect or induced damage resulting from the interruption of the Service. Similarly, we cannot be held responsible for any damage to hardware, software or data (example: viral contamination) sufferedby the User as a result of his use of the Service.

To avoid inconvenience as much as possible, you need to ensure that your information, content and software are made regularly.

You admit to using theService, but a “bug” in our Platform can cause you to lose some of your data, alter it or expose it. However, we are committed to doing everything possible to restore them as much as possible and to guarantee you access to the lateform Pas quickly as possible.

Article 10. Registration and user account rights

10.1. By one Member

All members of our Platform have the right to access, change or delete their account.

The terms of termination are governed by Articles 11 and 12. Please refer to it if you are in this situation.

If you have obtained a certificate or diploma or validated skills we will not be able to grant your request foraccount top. Due to our regulatory obligations related to the nature of our business, we must keep your student record including your identity card, and your entire path followed with SL-Institute. Your data will be archivedwhile ensuring a maximum security requirement by being accessible to only a limited number of people within our services. We can, if you wish, send you your student file.

Users can at any timem odify and obtain a right of access to their personal account by contacting us by email at the address contact@sl-institute.com. If you would like to opt out of our Platform, please click on the “I want to delete my account” link in the ongland member profile setting or by emailing us at the aforementioned address. Your request to delete your account will result in the deletion of your personal data from our databases. The opt-out will result in the termination of the Contract. This termination will take effect within 30 working days of receipt of the application for opt-out by SL-Institute.

10.2. By SL-Institute

If a request to register for our services is made by a minor without theprior consent of his legal guardian, we will be able to block access to the Account until consent is obtained.

When we notice that a User, Member or Platform Subscriber does not comply with these CUS and CGVs, we will  contact them to advise them that a penalty may be taken against them, including the suspension of their account. The Charter of Good Conduct set out in these UCUs must be respected by everyone for the proper functioning of the Plateforme and the good understanding between people.

If no solution can be found and the rules of good conduct are not respected, we will be obliged to deactivate your account for a temporary or permanent period and we will contact you beforehand by email.

Article 11 – Our Services

We offer paid offers to access our services

11.1 Buying an online course for a period of 12 months

Has. Description

The Service provides access to the following features:

  • Access to the entire catalogue of courses and exercises;
  • Course at your own pace, offered by SL-Institute and its partners;
  • Certificates of success offered by SL-Institute and its partners,to obtain, if successful in the Courses, a Certificate of Success that validates the knowledge and skills of the Subscriber. The Certificate of Achievement may be posted on the Subscriber’s resume and/or on his profile onprofessionalnetworks;

B. Subscription

To subscribe to the course, you will need to click “buy.” You will then be redirected to the subscription page. The Subscriber will then have to fill out his personal and bankingdetails, and accept the General Terms of Services by checking the box provided for this purpose. Before you click the “Validate” button, you can check the details of your order and its total price and go back to the previous pages tocorrect any errors orpossibly change your order. Following your registration you will receive a confirmation email of your Subscription and an email with your login credentials to access the Courses on the Platform.

c. Price

You have the option to subscribe to the course with an annual subscription, at the prices posted on our website.


d. Duration – Termination

The service is limited time of twelve (12) months. The service will be subject, at its annual deadline, to anunspoken renewal for an identical period of twelve (12) months. However, you can opt out of the SL-Institute platform at any time. This termination can be made online on SL-Institute.com and will take effectat the next annualbilling deadline.

You will be informed by email one (1) month before the Service’s deadline of the possibility of stopping your annual commitment if you wish.

11.2 Digital downlaod – Ebooks – or other physical productss

Has. Description

  • Unlimited download of videos, pdfs, content, courses offered by SL-Institute and its partners;
  • Purchasing a physical product (book, dictionary, etc.).

B. Price

You have the option to buy these products, at the prices posted on our website.


Article 12 – Terms of Settlement

The price of each service is shown all taxes included and expressed in euros. However, in some cases the price may be indicatedin another currency depending on the country in which the Subscriber is located.

12.1 Payment

The price is due in full after confirmation of the order based on the subscribed Service offer.

Payment is made using either the moyen of the secure payment solution PayPal or by credit card through the secure payment interface or any other payment method available on the SL-Institute platform on the day of the subscription. We use anonline payment security system toencrypt the transmission of the parties’ bank details. The payment module used is the “AdYen” system, a secure and certified “PCI-DSS” platform.

The Subscriber is financially responsible for all unpaid fees generated by the bank which refuses payment of the Subscriber.

12.2 Default

In the absence of a settlement of the price at the due date, we reserve the right to claim payment, suspend the performance of the Servicesconcerned or resolve the contract binding us as of right. Any money not paid at maturity is interest-paying at the legal rate, without prior notice.

Any amount owed by the Subscriber, which is not paid on time, will be increased by right and without prior notice, interest of 10% per month from the due date as well as the payment of a lump sum of 40 euros for collection costs. If the collection fee exceeds the amount of this lump sum, SL-Institute  may claim additional compensation from the Customer Subscriber, upon presentation of receipts detailing the procedures carried out.

In addition, SL-Institute reserves the right, fifteen (15) days after sending a notice, to pay by letterpartially or totally ineffective, to suspend the Service until the full payment of the sums owed and if this payment is not made, to terminate the contract automatically and with immediate effect.

12.3 Billing

An invoice is drawn up for each order made. You can view your invoice on your “Profile – Premium” space on the Platform.

The subscription price of Subscriptions will be charged at each time according to the Service, and each new invoice will be available in your “my Account” space.

You agree to get invoices for your orders electronically. Electronic invoiceswill be made available in the .pdf format in your personal space on our Platform. The history of transactions made can be viewed at any time in the “My Premium Account” section. We advise you  to print and/or archive your invoices on reliable and durable support, as proof.

Article 13 – Promotional Codes and Sponsorship

We may assign promotional codes based on the conditions that will be detailed at the time of the promotion to provide our users with benefits related to the Services. In the event of a price promotion, we undertake to apply the promotional price to any order placed during the promotion.

The customer can only use onebo n per month.

The Customer Subscriber can use up to five (5) per year.

Article 14 – Availability and modification of the Platform

Services broadcast on the Internet are normally accessible 24 hours a day, 7 days a week, exceptfor force majeure, event out of control of SL-Institute and/or the host of the Service, possible failures or maintenance interventions related to the technological evolution of the Platform or necessary to ensure the proper functioning of the Service. We are committed to doing everything possible to ensure the accessibility and continuity of Platform Services, but we are only bound by an obligation of means regarding the continuity of access to the Service. We cannot guarantee the  sustainability or performance of the Platform.

Some course and course offers displayed on our Platform are not yet available to register, their implementation time is estimated at a certain period in the year and est displayed on our  Platform. In the event of an early or delayed opening of a Course, we will keep you informed on the Platform in the pages of the Routes concerned.

If the Ordered Services are unavailable, please contact us at thefollowing level: contacts@SL-Institute.com to let us know of any problems related to your purchase.

Article 15 – Right to reflect and waive the right to withdraw

15.1 Purchase of an online course for a period of 12 months, a digital download or an ebook.

In accordance with the provisions of Article L221-28 1o and 13 degrees of the Consumer Code, no cancellation will be possible once the Subscriber has used his access codes to access the training platform, whichwill see the start of execution and express refusal to exercise his right of withdrawal.

15.2 Purchase of a physical product

The refund is available for the purchase of physical products only, in accordance with articles L221-18 to L221-28 of the Consumer Code. In particular, SL-Institute will apply the 14-day retraction period.

Article 16. Force majeure

Neither party will be liable to the other party for a delay in execution or non-performance due to a surgein an event outside the control of the parties that could not reasonably be foreseen at the time of acceptance of the UGCs and whose effects cannot be avoided by appropriate measures.

The case of force majeure suspends the obligations of the party concerned during the time when force majeure will play if this event is temporary. Nevertheless, the parties will endeavour to minimize the consequences as much as possible. Failing that, if the impediment is  final, the parties are releasedfrom their obligations under the terms of Articles 1351 and 1351-1 of the Civil Code.

Article 17. Dispute resolution

THE CGUs are subject to French law. Any difficulties relating to the validity, application or interpretation of the CGUs will be submitted, in the absence of an amicable agreement, to the Paris High Court, to which the Parties assign territorial jurisdiction, regardless of the place of execution or the residence of the defendant. This attribution of jurisdiction also applies in cases of referral proceedings, plurality of defendants or appeals for guarantees.