Privacy Policy

SL-Institute is committed to ongoing compliance with the General Data Protection Regulation of 27 April 2016. With this regulation SL-Institute has strengthened its personal data protection policy to ensure that our users' data is collected and used in a transparent, confidential and secure manner.

Our Privacy Policy describes how SL-Institute treats the personal data of visitors and users (hereinafter the "Users") when browsing our website (hereinafter the "Site"). The Personal Data Protection Policy is an integral part of the General Conditions of Use of the Site.

SL-Institute pays constant attention to the data of our Users. We may therefore have to modify, supplement or update periodically the Privacy Policy. We may also make changes necessary to comply with changes in legislation and regulations in force. Whenever possible, we will notify you of any significant changes. However, we encourage you to periodically review the most current version, which is available on our Site.

What personal data is collected and for what purposes?

We collect personal data that you provide to us and data that we collect from you.

We use this personal data to enhance your user experience and personalize our services.

When you use our platform and/or when you register, we collect and process personal data about you such as: your first and last names.

We will also ask you to provide us with your email address so that we can use this information to create an account, send you information and notifications, and send you the newsletter.

We also collect your username, avatar, mailing address, gender, phone number, IP address, and certain information available on your social networks. We will also ask you to provide us with an optional mini-biography, or biography. A photo is also required.

SL-Institute uses Analytics Smart Learning methods to analyze courses taken, exercises, chapters completed, courses and projects. We use this data for analysis and display. This data is used for a variety of purposes, including collecting your user experience and tracking your progress, setting up follow-up and statistics based on your motivation.

The data collected from the Analytics Smart Learning methods will also be used to analyze the Student Success service (progress, tracking, statistics), to provide you with relevant and adapted courses and paths.

When you register on the Platform, you can register using Facebook or your Google account. If you connect to our services using the social network features available to you, including Facebook, SL-Institute will have access to certain data (including your public Facebook profile, date of birth and email address) from your account on that social network in accordance with the terms and conditions of use of the relevant social network. We may also collect some of your personal data when you interact with features of these social networks, such as "Like" features.

At the end of your degree course, for statistical purposes, we will ask you to fill out a questionnaire asking for some of your data, in particular your job title, the name of your employer and your salary.

As part of satisfaction surveys, we can use a tool to measure customer satisfaction (Net Promoter Score). You will be asked via this tool to write a review of the training with SL-Institute.

Why do we use cookies?

We use cookies on our Site for the purposes of navigation, optimization and personalization of our Services on our platform by remembering your preferences.

You can deactivate cookies at any time.

Definition of "cookie" and its use. A "cookie" is a text file deposited on your computer when you visit our platform. In your computer, cookies are managed by your Internet browser.

We use cookies on our Site for the purposes of navigation, optimization and personalization of our Services on our platform by remembering your preferences. Cookies also allow us to see how our platform is being used. We automatically collect your IP address and information about your use of our Site. This allows our platform to remember who you are when a connection has been established between the server and the web browser. Information previously provided in a web form may be retained.

Different types of cookies are used on our Site:

  • Cookies that are strictly necessary for the functioning of our platform (mandatory cookies). They allow you to use the main features of our platform. Without these cookies, you will not be able to use our platform normally.
  • Functional cookies, including so-called "analytical" cookies: in order to improve our services, we use audience measurement cookies such as the number of pages viewed, the number of visits, the activity of Users and their frequency of return, in particular through the services of Google Analytics. These cookies only allow the establishment of statistical studies on the traffic of Users on our platform, the results of which are completely anonymous to allow us to know the use and performance of our platform and to improve its operation. Accepting these cookies allows for optimal use of our platform, if you refuse them, we cannot guarantee a normal use of our platform.
    This also includes cookies that allow us to personalize your experience on our Platform by remembering your preferences (such as sharing cookies from social media sites). These cookies may be placed by a third party on our behalf, but they are not permitted to use them for any purpose other than those described.
  • Targeting cookies (advertising cookies): These cookies are related to services provided by third parties, such as the "Like" or "Share" buttons. These cookies are placed by third parties.

Types of cookies used. The following types of cookies are used on this Site:

  • Temporary" cookies: this type of cookie is active in your browser until you leave our platform and expires if you do not access the Site for a certain period of time.
  • Permanent" or "tracking" cookies: This type of cookie remains in the cookie file of your browser for a longer period of time, depending on your web browser settings. Permanent cookies are also called "tracking" cookies.

Use of third-party cookies. We may use third-party partners, such as Google Analytics, to track the activity of visitors to our platform or to identify your interests on our platform and customize the offer to you on our platform or outside our platform. The information that may be collected by third party advertisers in this manner may include data such as geo-location data or contact information, such as email addresses. The privacy policies of these third-party advertisers provide additional information about how cookies are used.

We ensure that partner companies agree to process the information collected on our platform exclusively for our purposes and in accordance with our instructions, in compliance with European regulations and undertake to implement appropriate measures to secure and protect the confidentiality of the data.

Disabling cookies. When you arrive at our site, you have the possibility to set your cookies and to modify them at any time by clicking here.

You can disable cookies at any time by selecting the appropriate settings in your browser to disable cookies (the help section of the browser you are using will explain how to do this).

Please note that disabling cookies may reduce or prevent access to some or all features.

With respect to promotional emails: You may withdraw your consent at any time by (i) unchecking the relevant box in your account, (ii) clicking on the unsubscribe link provided in each of our communications, or (iii) contacting us.

We collect the information you provide to us when:

  • you browse our platform and applications
  • you create, modify and access your personal account
  • you fill in a contact form
  • you fill in an application form for our training offers
  • you contact our Customer Service

Is your data shared with third parties?

We provide a legal framework for transfers through contractual commitments with our subcontractors to ensure a high level of security.

The personal data collected on our platform are intended for the own use by SL-Institute and may be transmitted to subcontracting companies which SL-Institute may use in the context of the execution of its services.

SL-Institute does not sell or rent your personal data to third parties for marketing purposes under any circumstances.

We also work closely with third-party companies that may have access to your personal data, in particular:

  • When you expressly request it (for example when you use the authentication methods provided by social networks allowing you to integrate into your SL-Institute profile information from your account on their own platform);
  • When we use search engine and analytics providers to improve and optimize our platform;
  • When we are legally required to do so or if we believe in good faith that it is necessary to (i) respond to any claim against SL-Institute, (ii) comply with any legal request, (iii) enforce any contract entered into with our members such as the Terms of Use and this Privacy Policy (iv) in the event of an emergency involving public health or the physical integrity of a person, (v) in connection with investigations and inquiries or (vi) to protect the rights, property and safety of 'SL-Institute, its members and generally any third party;
  • In addition, SL-Institute does not disclose your personal data to third parties unless (1) you (or your account administrator acting on your behalf) request or authorize the disclosure; (2) the disclosure is required to process transactions or provide services that you have requested; (3) SL-Institute is compelled to do so by a governmental authority or regulatory body, in the event of a judicial requisition, subpoena or other similar governmental or judicial requirement, or to establish or defend a legal claim; or (4) the third party is acting as SL-Institute's agent or subcontractor in the performance of the Services (e.g., SL-Institute uses the services of a telecommunications company).

If SL-Institute or all or part of its assets are acquired by a third party, the data in our possession will, if necessary, be transferred to the new owner.

We may aggregate data about you that we receive or send to our business partners, including any or all of your personal data and information collected through cookies. This aggregated information will only be used for the purposes described above.

Upon request, we can provide you with a list of the countries where we store your data and those where your data occasionally travels.

We keep your data in the European Union but we also transfer it outside the European Union to the United States. We have entered into specific contracts with the U.S. entities to which we transfer your data and standard contractual clauses established by the European Commission to govern and secure the transfer of your data to these providers. We may use the services of U.S. companies to which we outsource your data to respond to your requests, provide online payment tools, provide marketing and advertising services to us, or provide email and SMS services.

How is your personal data protected?

We take all necessary steps to ensure that your data is protected. We also ask you to ensure the confidentiality of the data.

SL-Institute applies the technological and organizational security measures generally recognized so that the personal data collected are not lost, or diverted, or consulted, or modified or disclosed by unauthorized third parties unless the communication of such data is required by the regulations in force, including at the request of a judicial authority, police, gendarmerie or any other authority empowered by law.

The security of personal data also depends on the Users. Users who are members of SL-Institute agree to keep their login and password confidential. Members also agree not to share their account and to report to SL-Institute any unauthorized use of their account once they become aware of it.

How long do you keep the personal data of SL-Institute users?

Your data is kept for a limited period of time to ensure optimal security.

The personal data provided by the Users of SL-Institute will be deleted after a certain period and depending on the data processed.

In order to allow members to recover their account in case they forget their password after a prolonged period without connecting to the Site, your e-mail is kept for security purposes. However, it is possible to delete it by modifying your profile information in the "My Account" section of the Site.

We keep your data only for as long as is necessary for the purposes for which they were collected, in accordance with legal requirements, and in particular:

  • Login and profile data:
    • 5 years after your last use of our platform, if you have not closed your account;
    • In the event that your account has been suspended or blocked, we will retain your data for a period of 2 years from the date of suspension in order to prevent you from circumventing the rules in force on our platform.
  • Billing and contract data: 10 years
  • Visitor and commercial prospecting data: 3 years
  • Data on the validation of projects, certificates and diplomas: 50 years

Are you a minor?

We attach great importance to the safety of minors, which is why we do not collect personal data from minors under the age of 15.

As our goal is to make education accessible to all, minors may access the Site to search for information.

Our platform makes no provision for the registration, collection or storage of information relating to any person under the age of 15.

You should read this Privacy Policy to ensure that you understand it.

When you gave your consent as a minor, your personal data was collected.

You can exercise your right to be forgotten if you no longer wish to have your data in our databases.

What happens if I use SL-Institute services in connection with social networks?

We are not responsible for the use of data by social networks. You can set them up on their sites.

When you use social networks and SL-Institute services or applications in connection with social networks, this may result in the collection and exchange of certain data between the social networks and SL-Institute.

We are not responsible for the use of your data by the social networks on their own behalf. You have the possibility to set and control directly on the social networks the access and confidentiality of your data.

What are your rights?

In accordance with the European regulations in force, we have put in place procedures and mechanisms to enable you to exercise your rights.

In accordance with the regulations in force, the users of our platform have the following rights:

  • right of access and rectification ;
  • updating and completeness of user data;
  • the right to block or delete Users' personal data when they are inaccurate, incomplete, equivocal, outdated, or whose collection, use, communication or storage is prohibited;
  • right to withdraw consent at any time;
  • right to limit the processing of User data;
  • right to object to the processing of personal data ;
  • right to the portability of data provided by Users, when such data are subject to automated processing based on their consent or contract.

If you wish to know how SL-Institute uses these personal data, ask to rectify them or oppose to a treatment you can send an email to

Your requests will be processed within one month. If there is reasonable doubt as to your identity we may request additional information necessary to confirm your identity.

How to contact us - data protection officer details

If you have any questions or complaints or if you wish to make recommendations or comments to SL-Institute to improve our Privacy Policy you can send an email to